5 min read
What 9,000 Google Reviews Say About California’s Public Chargers
We analyzed 9,000 Google reviews of California EV chargers. The average was 3.5 stars, payments topped the complaints, and a small group of sites drove an outsized share of driver frustration.
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3 min read
EV Driver Issue of the Week: Damaged Connector
When a driver found a melted CCS pin late on a Saturday night, ChargeMate’s AI captured the issue and gave the operator’s team what they needed to schedule a repair.
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2 min read
The Charger Worked, Almost Nothing Around It Did
What one trip to a San Francisco parking garage taught me about charger uptime.
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3 min read
EV Driver Issue of the Week: Speaking the Driver’s Language
A Canadian Hummer EV driver couldn’t complete payment at the charger. When he switched to Korean, ChargeMate’s AI agent met him there—without a transfer or hold queue.
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4 min read
Former Joint Office Executive Director Gabe Klein Joins ChargeMate as Advisor
The official who led the national EV charging buildout will help ChargeMate grow its AI operations platform for charging networks and energy infrastructure.
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2 min read
ChargeMate Named to TechCrunch Startup Battlefield 200 at Disrupt 2026
AI startup cut driver call volume 48% for Mercedes-Benz HPC; CEO Brad Crist pitches on the Showcase Stage Oct. 13.
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4 min read
CEO Brad Crist joins The Charge Point podcast in Berlin
Listen to Bradford Crist, CEO and co-founder of ChargeMate, on AI-driven driver support built for revenue recovery rather than just cost-cutting
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2 min read
Loren McDonald Joins ChargeMate as Advisor, Investor & Data/Marketing Partner
Respected EV/EV charging industry analyst Loren McDonald, CEO & Chief Analyst of Chargeonomics, has joined the company as a business advisor
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23 min read
ChargeMate joins investor Brian Bell on the Ignite Startups podcast
In this episode, Brad breaks down why charging failures are often not about broken hardware, but about payments, apps, user confusion, software glitches, vehicle-charger handshakes, and fragmented operating systems.
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