CEO Brad Crist joins The Charge Point podcast in Berlin

Most CPO dashboards report 98%+ uptime. Actual driver visit success tends to run 70-85%. That gap is why I started ChargeMate, and it's what I ended up talking about on The Charge Point Podcast at ICNC26 in Berlin.

The industry has moved through three phases: deploy the hardware, then fix reliability and UX, and now the question is whether any of it pays off.

That last shift is changing what people expect from AI support. Lowering cost per ticket is the easy part — everyone can do that now, and it's table stakes. What I care about is whether the driver in front of a failing charger finishes the session and comes back next month.

Thanks to Christophe Lephilibert and the FLEXECHARGE team for recording this live on the show floor.

Give it a listen below 🎧
https://lnkd.in/ezx8NrWG